At We Stand for Energy we know communities and individuals are continuing to adjust to the new reality of mass closures and impacts to our daily lives due to the COVID-19 health crisis. During this time, we want you to know that the We Stand for Energy Community is here to help.
Episode 10: It’s been nearly four months since utility companies suspended disconnections and bolstered their customer support programs in response to COVID-19’s economic impact. This week, Brad speaks with Tara Oglesby, Vice President of Customer Experience for Ameren, to review how the St. Louis-based company serviced its customers’ evolving challenges and what lessons it is applying to its customer support model.
Episode 9:This week, Brad speaks with Emily Sanford Fisher, General Counsel and Corporate Secretary for EEI, about trends in emissions related to COVID-19 and efforts throughout the electric utility industry to reduce carbon emissions while keeping rates affordable for customers.
Episode 8: As electric utility companies across the U.S. brace for summer storms, hurricanes and other disaster events, Brad sits down this week to discuss the mutual assistance program and how companies offer one another resources during times of crises to get the power back on. Wally Mealiea, Director of Preparedness & Recovery Policy at EEI, and Willie Wilson, Vice President of Operations at Entergy Corp., discuss the mutual assistance program and how it was activated during the Easter Day storms that hit the South.
Episode 7: This week, Brad sits down with two guests to discuss what state commissions and the federal government are doing to address COVID-19. Adam Benshoff, Executive Director of Regulatory Affairs at EEI, and Stan Wise, former Georgia Public Service Commissioner, share their perspective on the shifting regulatory landscape and what to expect moving forward.
Episode 6: This week, Brad speaks with Scott Segal, Partner at Bracewell, LLP, where he leads their government relations and communications group. Brad and Scott discuss federal COVID-19 stimulus funding, how it impacts the utility industry and what additional actions we can expect from Congress in the upcoming months.
Episode 5:This week, Brad speaks with Richard McMahon, Senior Vice President of Energy Supply and Finance at EEI, to discuss COVID-19’s impact on customers, electricity usage and on states’ economies. Brad and Richard also discuss what lessons policymakers may learn from this crisis and how to prepare for the next.
Episode 4:This week, Brad speaks with Katrina Metzler, Executive Director at the National Energy Utility & Affordability Coalition, or NEUAC. Katrina discusses the importance of the Low-income Home Energy Assistance Program (LIHEAP) and how state policymakers can help families struggling financially due to COVID-19.
Episode 3: In this week’s episode, Brad talks with Nancy Moody, Vice President of Public Affairs at DTE Energy, to discuss DTE Energy’s partnership with Detroit public schools to bring internet and 51,000 laptops to students learning from home amid COVID-19 school closures.
Episode 2: In this episode Brad speaks with Monica Martinez of Utilities United Against Scams about some of the fraudulent activities that citizens should be wary of particularly under the various shelter at home orders and how people can protect themselves and their loved ones.
Episode 1: In the inaugural episode of ‘The Current,’ our host, Brad Viator, has a discussion with Scott Aaronson about what the electric industry is doing to respond to the COVID-19 crisis to ensure electricity is available as America moves to working at home.
Below are a few additional resources that highlight the different ways the electric power industry is responding to the current COVID-19 crisis.
Due to COVID-19 we are seeing an increase in possible messaging scams. Please take a moment to visit the Utilities United Against Scams website to familiarize yourself with common scams and signs, and remember to stay vigilant.
We understand that this a difficult time for everyone and hope you find these resources helpful and take the time to read and share this information. You can follow our social channels on Twitter and Facebook for more.